We want to hear from you!
File Warranty Claim
File your warranty claim here.
Please fill out the following form and a member from our team will be in touch with you within 36 hours.
Indicates required field
Invoice/Receipt # AND Date of Purchase (please email copy of original receipt to firstname.lastname@example.org)
Is your mattress free and clear of stains?
Your old bed frame may be insufficient. To qualify for a mattress warranty claim, your bed must have proper center support. If you answer yes below, please proceed with filling in this form and submitting your claim
Yes - I have looked underneath the bed and identified strong, sturdy support legs which connect from the floor up to the foundation of the mattress, at the center point.
No - I cannot find at the center point under my bed, strong support legs from the floor up to the foundation of the mattress. I will add proper center support and sleep test before submitting a warranty claim.
Yes - My mattress is resting on an adjustable base.
Nature of Problem
Body impressions greater than 1"
(please email images to email@example.com)
1) depth of sag, measured by a ruler.
2) proper center support,
3) law tag showing date the mattress was made and model name
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